iticket_manager
Give your members a proper help desk, right inside your chat! Support adds a private ticket system to the left menu. Members open a ticket in seconds by picking a…
$13.00
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- Instant access in your library right after payment
- License key included for your chat domain
- Free updates to download from your library
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About this product
Give your members a proper help desk, right inside your chat! Support adds a private ticket system to the left menu.
Members open a ticket in seconds by picking a category, writing a subject and describing the problem. Staff work through a clean queue they can filter by status (Waiting, Answered, On hold, Resolved) and category, with search.
Every ticket reads like a private chat conversation, and unread badges and notifications mean nobody misses a reply.
You manage the categories, set who can open and answer tickets, add limits and cooldowns, and keep everything tidy with resolve, hold and delete.
Only the member and your staff can see each ticket.
Members open a ticket in seconds by picking a category, writing a subject and describing the problem. Staff work through a clean queue they can filter by status (Waiting, Answered, On hold, Resolved) and category, with search.
Every ticket reads like a private chat conversation, and unread badges and notifications mean nobody misses a reply.
You manage the categories, set who can open and answer tickets, add limits and cooldowns, and keep everything tidy with resolve, hold and delete.
Only the member and your staff can see each ticket.
Requirements
- PHP 8.1
- Ioncube 14+
- Codychat 11+
